SwingWise (“we”, “our”, or “us”) operates the SwingWise mobile application (the “Service”). We comply with relevant data protection laws to ensure your personal information is protected.
2. Information We Collect
We collect the following data types to provide and improve our Service:
Contact Info: Email address and name (provided via Google, Apple, or direct sign-up) to authenticate your account and provide support.
User Content (Body & Video Data): Golf swing videos you upload. Our AI processes these to detect hand and head movements (body mechanics).
Identifiers: User IDs and Device IDs used to link your subscription and settings to your account.
Purchases: Your purchase history to manage Pro-tier access (via RevenueCat).
Usage Data: Information on how you interact with the app (Product Interaction), such as features used and analysis frequency.
Diagnostics: Crash logs and performance data to ensure app stability and technical optimization.
3. Purpose of Collection and Use
App Functionality: To authenticate users, perform AI swing analysis, and manage subscriptions.
Product Personalization: To provide tailored drills and feedback via Coach Mode based on your specific movement data.
Analytics: To evaluate user behavior, monitor app performance, and plan new features.
Marketing: To send updates or offers regarding SwingWise (only with your consent).
4. Third-Party Service Providers
We engage trusted third-party service providers to perform functions and provide services to us. We may share your personal information with these providers, subject to obligations consistent with this Privacy Policy:
Cloud Infrastructure & Authentication: We use secure third-party cloud providers for user authentication and data storage.
Artificial Intelligence Processing: Video analysis is performed using secure, industry-standard AI processing engines. Videos are processed temporarily and deleted immediately after analysis.
Subscription Management: We use specialized third-party platforms to securely process and validate app store subscriptions and payments.
Technical Diagnostics: We use anonymous diagnostic tools to monitor app stability and fix technical errors.
5. Data Retention & Destruction
Videos: Deleted from our servers immediately after the AI analysis is complete (typically within seconds).
Account Data: Retained while your account is active. You may delete your account at any time via the app settings.
Diagnostics: Technical logs are typically retained for a short period (e.g., 90 days) before being anonymized or destroyed.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@swingwise.xyz.